Shipping & Payment Info

Shipping Information

At Centeno Cigars, we strive to ensure that your order is delivered promptly and securely. Please review our shipping policy below:

Shipping Options

• Standard Shipping: Typically arrives within 5-7 business days.

• Expedited Shipping: Typically arrives within 2-3 business days.

• International Shipping: We currently only ship within the United States. For international inquiries, please contact our team.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and chosen shipping method.

Order Processing

• Orders are processed within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order is shipped.

Delivery Issues

• If you encounter any issues with your delivery, please reach out to our Customer Service team at info@centenocigars.com within 72 hours of receiving your order.

Note: Centeno Cigars is not responsible for delays due to weather, carrier issues, or other circumstances beyond our control.

Payment Information

Centeno Cigars accepts secure payment methods to provide a smooth and trusted shopping experience:

Accepted Payment Methods

• Credit/Debit Cards: We accept Visa, MasterCard, American Express, and Discover.

• Digital Wallets: PayPal, Apple Pay, and Google Pay are available for added convenience.

Payment Processing

• All payments are securely processed via our third-party payment provider. Centeno Cigars does not store your credit card details.

Sales Tax

• Applicable sales tax will be added to orders based on your shipping address as required by law.

Payment Security

• We prioritize your security. Our website uses encryption and secure protocols to protect your information.

If you have any questions about shipping or payment, please reach out to our Customer Service team at info@centenocigars.com.

WARNING: Centeno Cigars does not sell tobacco related products to anyone under the age of 21, nor do we sell cigarettes. Cigars and Tobacco products on this website are not intended to be purchased by anyone under the age of 21. No cigar should be considered to present a reduced risk of harm compared to other cigars.