Privacy Policy

Privacy Policy for Centeno Cigars

At Centeno Cigars, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identifiers: such as name, email address, phone number, and postal address.

• Transaction Information: details of purchases and orders.

• Internet Activity: including IP address, browsing history, and interactions with our website.

• Location Data: approximate location based on your IP address.

• Payment Details: securely processed through our third-party payment providers.

2. How We Use Your Information

We use your information to:

• Process orders and fulfill transactions.

• Improve our website and your experience.

• Provide customer service and communicate updates or promotions.

• Comply with legal obligations and protect our rights.

3. Sharing Your Information

We may share your data with:

• Service Providers: trusted partners who help us operate the website, process transactions, and deliver services.

• Legal Compliance: if required by law or to protect our rights.

4. Your Rights Under CCPA

If you are a California resident, you have rights regarding your personal information:

• Right to Know: Access information about the data we collect and share.

• Right to Delete: Request deletion of your information, subject to certain exceptions.

• Right to Opt-Out: You may opt-out of data selling (note: we do not sell data for profit).

• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise these rights, please contact us at privacy@centenocigars.com.

5. Your Rights Under GDPR

For users in the EEA, you have rights regarding your personal data:

• Right of Access: Access your personal information.

• Right to Rectify: Correct inaccurate or incomplete information.

• Right to Erasure: Request deletion of your information, with certain exceptions.

• Right to Restrict Processing: Request limits on how we process your data.

• Right to Data Portability: Request a copy of your data in a transferable format.

• Right to Object: Object to processing based on legitimate interests or direct marketing.

To exercise your rights, please contact us at privacy@centenocigars.com.

6. Data Retention

We retain your information only as long as necessary for the purposes outlined here or as required by law.

7. Security

We employ industry-standard security measures to protect your data. While we strive to protect your information, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

Our website uses cookies to enhance your experience. You can adjust your cookie settings in your browser.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the effective date.

10. Contact Us

For questions or requests about this Privacy Policy, please contact us:

• Email: privacy@centenocigars.com

• Address: Centeno Cigars, 110 E Broward Blvd, Suite 1700, Fort Lauderdale, FL 33301

Effective Date: 11/11/2024

WARNING: Centeno Cigars does not sell tobacco related products to anyone under the age of 21, nor do we sell cigarettes. Cigars and Tobacco products on this website are not intended to be purchased by anyone under the age of 21. No cigar should be considered to present a reduced risk of harm compared to other cigars.